- Shipping Info
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TERMS OF SALES
The offer and the sale of products on our web site " jeanyannrecords.com " are governed by the present General terms of sales. Products bought on jeanyannrecords.com are directly sold by Victoria Widiez - Liselotte Herrmann Strasse 35, 10407 Berlin Germany
Jean Yann Records sales products on bandcamp.com and practices its own activity of e-commerce exclusively towards the “final consumer”. By "final consumer", is indicated every natural person who do not operates for any activity of company or professional. If you are not a "final consumer", we invite you to abstain from concluding commercial transactions on jeanyannrecords.com. Considering the commercial policy described above, Jean Yann Records reserves the right to not follow up the orders from every person who would not be a "final consumer" or to orders which do not correspond to his commercial policy such as defined in the present.
General terms of sales can be modified and in particular for possible normative changes. The new general terms of sales will apply to their date of publication on jeanyannrecords.com
ARTICLE 1 – PRICE
The prices of our products are indicated in euros all taxes inclusive except contribution to costs of processing and shipping. These prices are communicated in Euros with the conversion in currencies.
In the event of order towards a country other than the Germany you are the importer of the products concerned. For all the products dispatched except European Union, the price will be calculated net of tax automatically on the invoice. Customs duties or other local taxes or right import taxes State are likely to be exigible. These rights and sums do not concern the spring of jeanyannrecords.com. They will be payable by the customer and raise of its whole responsibility as well in terms for declarations as for payments to the authorities qualified organisms for your country. We advise you to inform you about these aspects near your local authorities.
All the orders have to be paid in Euros.
jeanyannrecords.com reserves the right to modify their prices constantly but the products will be invoiced on the basis of prices in force at the time of the recording of the orders, subject to their availability.
ARTICLE 2 - ORDER
The contract is considered concluded as jeanyannrecords.com receives, by telematics way, the form of order, once verified the details of the order. Before proceeding to the purchase of products, by the transmission of the form of order, it is asked to you to read attentively the present General terms of sales.
By transmitting by telematics way the form of order, you accept and you make a commitment to respect, in reports with Jean Yann Records, the present General terms of sale. If you disagree with terms indicated in the present General terms of sale, we invite you to not transfer your form of order for the purchase of products on jeanyannrecords.com. By transmitting your form of order, you confirm knowing and accepting the present General terms of sale without reserves.
ARTICLE 3 - CONFIRMATION
The data registered by jeanyannrecords.com during the validation of your order, constitute the proof of all the deals crossed by jeanyannrecords.com and his customers. The data recorded by the system of payment constitute the proof of the financial transactions.
ARTICLE 4 - AVAILABILITY
Our offers of products are proposed within the limit of stocks available. Make sure of the exactitude of your coordinates: name, addresses and telephone number. Check at the time of the order, article by article, that the number, the color, the size, the price are well taken into account in your purchase order. When a product is not available any more, or is marked as SOLD OUT and it is not possible any more for you to order it. However according to the availability of our suppliers, the product could be again in stock on the site and you will be able to elect to be informed by e-mail.
ARTICLE 5 - DELIVERY
Products will be dispatched to the delivery address indicated by you during the process of order. We do not take responsibility for an incorrect address entered and will not refund on this basis. It is your responsibility to input the correct details. We aim to dispatch to product within 10 business days of receiving your order. We will notify you with the tracking number when we have dispatched it and carry no liability for misdeliveries or delays as it is out of our control. The delivery time expected will vary depending on the local carrier and your country of residence.
The delivery charges are automatically calculated as soon as you finalize your shopping cart and appear in the total to pay. Customs charges and others in the country of arrival are your responsibility. In case of loss or of deterioration of the product during the transport, we carry no responsibility and recommend that you get in contact with your carrier.
Returned items due to non-delivery may be refunded or re-sent at our discretion.
ARTICLE 6 – PAYMENT
All the orders sent in Germany and in EU are expressed in Euros all taxes inclusive.
jeanyannrecords.com will proceed the payment with Paypal which will handle the payment and your data as per Paypals standard terms of service and published policies. We will take all reasonable efforts required by law to protect your confidential information however we take no responsibility for Paypal or other third parties involved in processing your payment or your personal information.
ARTICLE 7 – RETURN / EXCHANGE
No refunds, exchanges or returns except as required by German consumer laws. If you are not satisfied with your product we invite you to contact Management and we may refund, exchange or accept return on a case by case basis at our discretion. We reserve the right to decline. Any request of additional information must be sent to:
Victoria Widiez : Liselotte Herrmann Strasse 35, 10407 Berlin Germany
ARTICLE 8 - SECURITY
Our site does the object of a security system. We adopted the process of SSL encryption and also strengthened all the processes of blurring and encryption, to protect the most effectively possible all the critical data bound to the payment.
ARTICLE 9 - INFORMATION/ORDER FOLLOW UP
For any information or request, Victoria Widiez Liselotte Herrmann Strasse 35,10407 Berlin Germany victoria@jeanyannrecords.com
ARTICLE 10 - INTELLECTUAL PROPERTY
All the texts, comments, works, illustrations and images reproduced on the jeanyannrecords.com website are reserved in conformance to the copyright as well as in conformance to the intellectual property for the whole world. As such, according to the measures of the Code of the Intellectual Property, only a private use is tolerated under reserves of more restrictive or different measures of the code of the intellectual property. Any other use is essential of imitation and sanctioned in conformance for the Intellectual property except prior authorization of jeanyannrecords.com. Any total or partial reproduction of the catalog of jeanyannrecords.com is strictly forbidden. All rights reserved.
ARTICLE 11 – RESPONSIBILITY
Proposed products are in accordance with the current German legislation. It is up to you to verify with the local authorities of your country the possibilities to import or use products or services that you intend to order. Photos and reproduced texts, illustrating the presented products are not contractual. As a consequence, the responsibility of jeanyannrecords.com could not be hired in case of error of photography or text. jeanyannrecords.com could not be held responsible for the non-fulfillment of the contract concluded in case of stock shortage, of unavailability of the product, in case of force majeure, of disturbance, flood, fire or strike in a particular postal services and way of transportation or communication.
ARTICLE 12 - APPLICABLE DUTY – COMPLAINT
The present contract is signed in german language and submitted to the german law. In case of complaint with legal character, only the german courts will be qualified.
ARTICLE 13 - PERSONAL INFORMATION
jeanyannrecords.com makes a commitment to not reveal the information that you communicate. Every data will be deleted after 6 months of storage.
- Return Policy
-
TERMS OF SALES
The offer and the sale of products on our web site " jeanyannrecords.com " are governed by the present General terms of sales. Products bought on jeanyannrecords.com are directly sold by Victoria Widiez - Liselotte Herrmann Strasse 35, 10407 Berlin Germany
Jean Yann Records sales products on bandcamp.com and practices its own activity of e-commerce exclusively towards the “final consumer”. By "final consumer", is indicated every natural person who do not operates for any activity of company or professional. If you are not a "final consumer", we invite you to abstain from concluding commercial transactions on jeanyannrecords.com. Considering the commercial policy described above, Jean Yann Records reserves the right to not follow up the orders from every person who would not be a "final consumer" or to orders which do not correspond to his commercial policy such as defined in the present.
General terms of sales can be modified and in particular for possible normative changes. The new general terms of sales will apply to their date of publication on jeanyannrecords.com
ARTICLE 1 – PRICE
The prices of our products are indicated in euros all taxes inclusive except contribution to costs of processing and shipping. These prices are communicated in Euros with the conversion in currencies.
In the event of order towards a country other than the Germany you are the importer of the products concerned. For all the products dispatched except European Union, the price will be calculated net of tax automatically on the invoice. Customs duties or other local taxes or right import taxes State are likely to be exigible. These rights and sums do not concern the spring of jeanyannrecords.com. They will be payable by the customer and raise of its whole responsibility as well in terms for declarations as for payments to the authorities qualified organisms for your country. We advise you to inform you about these aspects near your local authorities.
All the orders have to be paid in Euros.
jeanyannrecords.com reserves the right to modify their prices constantly but the products will be invoiced on the basis of prices in force at the time of the recording of the orders, subject to their availability.
ARTICLE 2 - ORDER
The contract is considered concluded as jeanyannrecords.com receives, by telematics way, the form of order, once verified the details of the order. Before proceeding to the purchase of products, by the transmission of the form of order, it is asked to you to read attentively the present General terms of sales.
By transmitting by telematics way the form of order, you accept and you make a commitment to respect, in reports with Jean Yann Records, the present General terms of sale. If you disagree with terms indicated in the present General terms of sale, we invite you to not transfer your form of order for the purchase of products on jeanyannrecords.com. By transmitting your form of order, you confirm knowing and accepting the present General terms of sale without reserves.
ARTICLE 3 - CONFIRMATION
The data registered by jeanyannrecords.com during the validation of your order, constitute the proof of all the deals crossed by jeanyannrecords.com and his customers. The data recorded by the system of payment constitute the proof of the financial transactions.
ARTICLE 4 - AVAILABILITY
Our offers of products are proposed within the limit of stocks available. Make sure of the exactitude of your coordinates: name, addresses and telephone number. Check at the time of the order, article by article, that the number, the color, the size, the price are well taken into account in your purchase order. When a product is not available any more, or is marked as SOLD OUT and it is not possible any more for you to order it. However according to the availability of our suppliers, the product could be again in stock on the site and you will be able to elect to be informed by e-mail.
ARTICLE 5 - DELIVERY
Products will be dispatched to the delivery address indicated by you during the process of order. We do not take responsibility for an incorrect address entered and will not refund on this basis. It is your responsibility to input the correct details. We aim to dispatch to product within 10 business days of receiving your order. We will notify you with the tracking number when we have dispatched it and carry no liability for misdeliveries or delays as it is out of our control. The delivery time expected will vary depending on the local carrier and your country of residence.
The delivery charges are automatically calculated as soon as you finalize your shopping cart and appear in the total to pay. Customs charges and others in the country of arrival are your responsibility. In case of loss or of deterioration of the product during the transport, we carry no responsibility and recommend that you get in contact with your carrier.
Returned items due to non-delivery may be refunded or re-sent at our discretion.
ARTICLE 6 – PAYMENT
All the orders sent in Germany and in EU are expressed in Euros all taxes inclusive.
jeanyannrecords.com will proceed the payment with Paypal which will handle the payment and your data as per Paypals standard terms of service and published policies. We will take all reasonable efforts required by law to protect your confidential information however we take no responsibility for Paypal or other third parties involved in processing your payment or your personal information.
ARTICLE 7 – RETURN / EXCHANGE
No refunds, exchanges or returns except as required by German consumer laws. If you are not satisfied with your product we invite you to contact Management and we may refund, exchange or accept return on a case by case basis at our discretion. We reserve the right to decline. Any request of additional information must be sent to:
Victoria Widiez : Liselotte Herrmann Strasse 35, 10407 Berlin Germany
ARTICLE 8 - SECURITY
Our site does the object of a security system. We adopted the process of SSL encryption and also strengthened all the processes of blurring and encryption, to protect the most effectively possible all the critical data bound to the payment.
ARTICLE 9 - INFORMATION/ORDER FOLLOW UP
For any information or request, Victoria Widiez Liselotte Herrmann Strasse 35,10407 Berlin Germany victoria@jeanyannrecords.com
ARTICLE 10 - INTELLECTUAL PROPERTY
All the texts, comments, works, illustrations and images reproduced on the jeanyannrecords.com website are reserved in conformance to the copyright as well as in conformance to the intellectual property for the whole world. As such, according to the measures of the Code of the Intellectual Property, only a private use is tolerated under reserves of more restrictive or different measures of the code of the intellectual property. Any other use is essential of imitation and sanctioned in conformance for the Intellectual property except prior authorization of jeanyannrecords.com. Any total or partial reproduction of the catalog of jeanyannrecords.com is strictly forbidden. All rights reserved.
ARTICLE 11 – RESPONSIBILITY
Proposed products are in accordance with the current German legislation. It is up to you to verify with the local authorities of your country the possibilities to import or use products or services that you intend to order. Photos and reproduced texts, illustrating the presented products are not contractual. As a consequence, the responsibility of jeanyannrecords.com could not be hired in case of error of photography or text. jeanyannrecords.com could not be held responsible for the non-fulfillment of the contract concluded in case of stock shortage, of unavailability of the product, in case of force majeure, of disturbance, flood, fire or strike in a particular postal services and way of transportation or communication.
ARTICLE 12 - APPLICABLE DUTY – COMPLAINT
The present contract is signed in german language and submitted to the german law. In case of complaint with legal character, only the german courts will be qualified.
ARTICLE 13 - PERSONAL INFORMATION
jeanyannrecords.com makes a commitment to not reveal the information that you communicate. Every data will be deleted after 6 months of storage.
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